Contact Us

Contact Information

We are committed to providing fast and professional support to all our players in Canada. Whether you have a question about your account, need help with a deposit or withdrawal, or simply want more information about our services, our team is ready to assist you.

Preferred Contact Methods

• Email: [email protected] – We usually reply within 1–2 hours during business days.
• Live Chat: Accessible 24/7 directly on the website. Click the chat icon in the bottom right corner for instant assistance..
• Contact Form: Accessible in the “Contact Us” section. All messages are reviewed by our support team within 24 hours..

Response Time

Our support team aims to answer all inquiries as quickly as possible. Live chat messages usually receive a reply within minutes. Email and contact form submissions are processed within a few hours on weekdays and up to 24 hours on weekends.

Business Hours

Live chat support operates 24 hours a day, 7 days a week. Email support operates with priority during Canadian business hours (9:00 AM – 5:00 PM EST).

Our Location

Our head office is based in Malta, a well-regulated jurisdiction for online gaming. This allows us to operate under strict international standards while providing full service to players across Canada.

Important Note

For security reasons, we never ask for your password via email or chat. Always verify that you are on the official website before entering any personal information.